Fraud and Payments Analyst

We are looking for a Payments and Fraud Analyst. We are proud of our core and supporting products like our own payment system, AR/VR, Machine Learning, Computer Vision expertise, and more.

Responsibilities

• Monitor our automated fraud system and review suspicious users;

• Chargeback handling, review, and representation;

• Customer support for payments and fraud related issues;

• General assistance to the Finance and Risk Department;

• Rotating 24/7 Shifts.

Requirements

• Minimum 1 year of experience in Online Customer Support, Banking, Financial Services, or Online Payments is preferred;

• Minimum 2 years of experience in a fraud-related role or a similar position is required;

• Fluency in English is a must, additional languages ​​are advantageous.

Desirable skills:

• Interest in online businesses and expand knowledge in online payments and fraud;

• Motivated to learn, explore new things, and grow within the company;

• Critical Thinker that can connect the dots with Fast Decision-Making ability;

• Excellent attention to detail.

• Languages: Fluency in English is a must, additional languages ​​are advantageous.

Condition:

• Competitive salary based on qualifications and experience;

• Developing your professional competencies through courses and/or conferences;

• Full medical insurance for you and your family;

• Free catering in the office, and a free cafeteria with a health bar;

• Medical insurance for the whole family, mobile package, support with the purchase of a car, and covering of school/kindergartens expenses;

• Big friendly community, IT international teams, corporate events, team buildings;

• No dress code.