Business Analyst Junior/Junior+ [Antifraud]

Challenges that await you:

• Customize CRM tools and workflows for the anti-fraud team, focusing on risk-specific scenarios, key metrics, and operational needs

• Define secure workflows and access control for high-risk actions, ensuring compliance and protection of sensitive customer data

• Design and implement operational processes, continuously monitoring their efficiency and business impact

• Establish effective collaboration between anti-fraud and general support teams, enabling smooth task hand-offs and shared ownership

• Work with stakeholders and development teams to gather requirements, align on priorities, and oversee implementation

• Collaborate with teams like Engineering, Design, and Compliance to ensure everyone is working toward the same goals

• Use data to evaluate feature performance and identify areas for improvement

What makes you a great fit:

• 2+ years of experience in a Business Analyst role

• Solid understanding of statistics and basic knowledge of A/B testing

• Practical knowledge of SQL (basic level required)

• Ability to translate business needs into clear, structured tasks for tech teams and effectively prioritize them

• Proven experience in gathering and documenting business requirements, ensuring clarity, usability, and well-thought-out system design

• Strong collaboration skills, with experience working across multiple teams and stakeholders

• Hands-on experience in creating visual process documentation, such as BPMN (Business Process Model and Notation), UML (Unified Modeling Language), Data Flow Diagrams (DFD), or similar

• Understanding of investment products or a strong motivation to learn and develop expertise in the investment domain

• B2 or higher English level for effective communication with an international team

Your bonus skills:

• Spanish knowledge is a great asset, but not mandatory

Our ways of working:

• Innovative Spirit: A commitment to creativity and groundbreaking solutions

• Honest Feedback: valuing open, transparent communication

• Supportive Team: a strong, collaborative community

• Celebrating Achievements: recognizing our wins together

• High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances

Our benefits:

• Relocation support to Mexico — with assistance for the employee and their family 

• Flexible work from one of our offices or remote

• Healthcare Coverage

• Education Budget: Language lessons, professional training and certifications

• Wellness Budget: Mental health and fitness activity reimbursements

• Vacation policy: 20 days of annual leave and paid sick leave